Warranty Information
Guarantee
Contact info
Privacy policy
GUARANTEE
#1 Every product you buy from us
must be free of defects or you may return it immediately for credit or
replacement. #2 LIMITED LIFETIME FASHION JEWELRY
GUARANTEE Fashion jewelry is unconditionally
guaranteed for life! You may return any costume jewelry item for immediate
replacement* or repair even if the gem or simulation is missing, and even if
the damage was caused by your own negligence! This is the most dramatic
jewelry guarantee possible, and we back it 100% for life. Simply return the
jewelry item postage prepaid to Customer Satisfaction, PO. Box 1600,
Woodland Hills, California 91365, with the Guarantee Certificate that
accompanied the item. Include $7.50 per item to cover cost of handling,
return postage and insurance cost. A replacement will include a new
Guarantee Certificate. This guarantee covers all costume jewelry with a
retail value of up to and including $49.95. The guarantee does not cover any
10K gold, 14K gold, genuine diamond, sterling silver or cubic zirconia.
#3 FINE JEWELRY LIMITED GUARANTEE
Our Fine Jewelry is guaranteed to be as described.
If not completely satisfied, return merchandise within five days of
delivery for replacement or full refund. *
Jewelry must be returned to "Pixies Treasures, 929 Prospect St.,
Bucyrus, OH 44820" in its original condition, with the original sales
slip.
IMPORTANT NOTE: For Guarantees #4 through #6-Before returning quartz
analog watches or clocks, please make sure the problem is not simply
dead batteries which are not covered by the guarantees.
#4 TWO-YEAR LIMITED MECHANICAL AND LCD WATCH GUARANTEE
We will repair at no charge the mechanism of any watch purchased from
us, which proves defective within 2 years of the purchase date. Simply
return the watch, postage prepaid, to Customer Satisfaction, PO. Box
1600, Woodland Hills, California 91365, with the Guarantee Certificate
that accompanied the watch. Include $5.00 per item to cover the cost of
handling, return postage and insurance. This Guarantee does not cover
watches subjected to unauthorized repair, modification or abuse. This
Guarantee does not cover broken crystals or worn watchbands. To replace
either, remit an additional $2.50 for crystal, or leather/plastic watch
band with your Certificate. To replace metal, special decorative or
jeweled ladies' watch bands, write Customer Satisfaction for a price
quote. This guarantee does not cover analog quartz watches - (See
Guarantee #5). This guarantee does not cover watches that have their own
Manufacturer's Guarantee and service center locations included with each
watch. #5 ONE-YEAR LIMITED QUARTZ ANALOG
WATCH GUARANTEE
Your quartz analog watch movement is guaranteed for 1 year from date
purchased against any failures due to defective materials or
workmanship, and will be repaired or replaced* provided the watch has
not been abused or subjected to unauthorized repair or modification. To
have your watch repaired under this guarantee, simply return the watch
with $7.5O per item to cover handling, return postage and insurance,
along with the Guarantee Certificate, to Customer Satisfaction, PO. Box
1600, Woodland Hills, California 91365. To replace bands or crystals
that are broken or worn, remit an additional $2.50 each with your
Guarantee Certificate. To replace metal, special decorative or jeweled
ladies' watch bands, write Customer Satisfaction for a price quote. This
guarantee does not cover watches that have their own Manufacturer's
Guarantees and service center locations included with each watch.
#6 ONE-YEAR MECHANICAL OR QUARTZ WALL CLOCK GUARANTEE CERTIFICATE
We will repair, at no charge, the
mechanism and actual movement of a wall clock if it proves defective
within 1 year of purchase date. Simply return the wall clock, postage
prepaid and insured, to Customer Satisfaction, PO. Box 1600, Woodland
Hills, California 91365 with the Guarantee Certificate that accompanied
the wall clock. Include $12.50 per item to cover the cost of handling,
return postage and insurance. This guarantee does not cover any glass or
wood facings, nor wall clocks subjected to unauthorized repair,
modification or abuse. #7
THREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME JEWELRY WARRANTY
Your Cubic Zirconia costume jewelry is guaranteed for 3 years from the
purchase date provided the CZ stone is not missing. Simply return the item,
postage prepaid and insured, with the Guarantee Certificate and your check
or money order for $5.00 per item to cover handling and return insured
postage, to Customer Satisfaction, PO. Box 1600, Woodland Hills, California
91365. #8 ONE-YEAR 35MM CAMERA LIMITED WARRANTY
Your 35mm camera is warranted to be free from
original defects in workmanship and materials for 1 year from the purchase
date. Note: This warranty does not cover any damage that might be caused by
abuse or improper use. Your camera will be repaired or replaced *. Simply
return the camera, postage prepaid and insured, to Customer Satisfaction,
PO. Box 1600, Woodland Hills California 91365, with the Warranty
Certificate, a copy of your invoice or sales receipt and you check or money
order for $5.00 per item to cover handling, return postage and insurance.
RETAIL VALUE OF EACH ITEM
Every product in the printed catalog is shown with a "SUGGESTED RETAIL
VALUE." This dollar amount is intended only to provide a general index of
the item's value. Since there may be considerable differences in the prices
charged from store-to-store due to competitive and other local factors, it
is impossible to establish prices on particular items that would be accurate
under all conditions. Our objective in assigning these prices is to provide
an approximate guide to item values. Every effort has been made to suggest
prices that are both moderate and realistic in relationship to comparable
items in a wide cross-section of retail stores across the nation.
SUBSTITUTIONS We reserve the right to
update model designs, or substitute models or colors whenever these changes
represent an equal or better value for our customers. Items illustrated on
this site and in the catalog are actual photos of the products available at
the time of printing, designs may be slightly different. An updated version
may be substituted at a later date. Products depicted on packaging may vary
slightly from the actual product because of this updating, or because the
manufacturer packages several models of a product in one style box. All of
the sizes of products indicated or shown in this catalog are close
approximations. Although our staff of proofreaders works diligently to
ensure the accuracy of copy descriptions and prices, we reserve the right to
correct typographical errors. *Replacement is
subject to item availability. If an exact replacement is not available,
replacement will be a comparable item of at least equal value.
Protecting your Privacy
We will take appropriate steps to
protect your privacy. Whenever you provide sensitive information (for
example, a credit card number to make a purchase), we will take reasonable
steps to protect it, such as encrypting your card number (which we never
receive only the payment). We will also take reasonable security measures to
protect your personal information in storage. Credit card numbers are
used only for payment processing and are not retained for marketing
purposes. We will not provide any of your personal information to other
companies or individuals without your permission.
Overview
Your right to privacy is very
important. We recognize that when you choose to provide us with information
about yourself, you trust us to act in a responsible manner. We believe this
information should only be used to help us provide you with better service.
That's why we have put a policy in place to protect your personal
information. The following email address can be used as a contact for any
matters concerning privacy should be directed to:
info@pixiestreasures.com
CONTACT INFO
Glenn Cady: President / CEO Chief Executive Officer & Webmaster;
Karen Rodgers: Vice / CFO Chief Financial Officer & Sales
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